FAQ
Our pricing is tailored to accommodate various events, taking into consideration factors such as the event type, duration, and specific needs like the number of children and proximity to Christmas.
Our starting quote for business events is $175-250 an hour + travelling expenses for areas outside 30 minutes from Knoxville. There is a minimum of 1 hour for booking.
Home visits starting price varies depending on number of children and duration. 20 minutes is the minimum for home visits with no more than 4 children, which starts at $75 and 35 minutes for Small family Gathering for 5-10 children, which starts at $125. Large Family Gathering of 10 or more children, the minimum is 1 hour, which starts at $250 and hour.
For a detailed quote, please contact us directly.
From our experience, a total of 20-30 minutes are all that is needed for a home visit with 1-4 children. The goal is to have Santa leave on a high note, not when it's gotten boring. Each child averages 1-2 minutes of one to one "chair time". The rest of the time will be filled with greeting, an activity, and a hearty departure, as Bernard or Mrs Claus has need of him.
If you're looking for an extended visit with Santa, we can certainly accommodate that during the booking process. Each visit will last about 20 minutes with Santa, and he is happy to spend up to an additional 10 minutes at no extra cost to ensure a magical experience. However, if you desire more than 30 minutes, we can discuss the additional charges at the time of booking. Our goal is to make your time with Santa as special as possible, so feel free to inquire about options to customize your visit!
What are the cost involved?
How long does a visit last?
Can my friend or family member bring their kids too?
Getting the family together can be a wonderful way to share costs, but if there are too many kids, the experience can feel rushed, particularly when it comes to one on one with Santa. When you have more than four children, we highly recommend upgrading to one of our family gathering visits. This option provides a more relaxed atmosphere, allowing everyone to enjoy their time together without the pressure of fitting everyone in quickly. By opting for this upgrade, you ensure that each family member, especially the little ones, has the time and space they need to enjoy the gathering to its fullest. So, make the most of your family time and choose a visit that accommodates everyone comfortably!
Our event is outside, what happens if there is bad weather?
What geographical areas do you serve and is there a cost for travel?
Rescheduling appointments during the holiday season can be quite challenging. As Christmas Day approaches, the availability of slots becomes increasingly limited, making it difficult to secure a new time that fits your needs. When attempting to reschedule, being flexible with your time can increase your chances of finding an available appointment.
What is the policy for rescheduling an event?
In the event of bad weather, it is crucial for the client to secure a suitable alternative venue for the event. This alternate location should be within a five-minute drive from the original site, taking into account typical traffic conditions. Due to the nature of Santa's outfit materials, we regret to inform you that outdoor performances cannot be conducted in inclement weather. This restriction applies to temperatures exceeding 85 degrees as well as any rain. Ensuring a proper venue is vital for the comfort and enjoyment of all attendees, so we appreciate your cooperation in making these arrangements.
Pricing and Logistics
What qualifications or background checks do the performers undergo?
Santa Brianis a proud graduate of the esteemed C. W. Howard Santa School, where he honed his storytelling, gift-giving, and holiday cheer skills. In addition to his thorough training, Santa Brian has undergone a comprehensive background check through Nationwide Santa, ensuring that he upholds the highest standards of safety and professionalism.
Santa Brian is excited to bring holiday cheer to East Tennessee! He can travel to most locations within a 2-hour drive from South Knoxville. For destinations beyond 30 minute radius of South Knoxville, an additional gas fee will apply based on travel time. If the travel time is between 30 minutes to an hour, the fee is $20, while visits taking 1 to 2 hours travel will incur a $35 charge.
What kind of activities will Santa bring?
Depending on the size of group, Santa will give kids opportunity to ask questions about his workshop, the reindeer, the elves.
With small groups he can read T'was the Night Before Christmas, The Night Before Christmas, Nativity Story, or another book.
Kids can help Santa with singing holiday songs, photo opportunities, and interacting with guests
For large Family Gatherings, Santa can lead kids in the dances the Elves do to get out their wiggles. Additional time for Q&A can also be offered or Santa can join in activities you have planned for the kids.
We are a Christian household, is there any way we can include Christ?
Absolutely. Every household is different and we will, by default, leave religion out of a visit unless otherwise requested.
Upon request, Santa Brian is willing to read the Nativity story for the children or tell the children how he tries to be just like Jesus was when he was here on Earth.
We can discuss this upon booking.
Are you able to accommodate guests with Special needs?
Interacting with children with special needs is a rewarding experience that demands a tailored approach filled with empathy and patience. Santa Brian is dedicated to ensuring that every child feels included and valued during their visit. He collaborates closely with parents and guardians to understand each child's unique needs, recognizing that every individual may react in different ways. To make the experience as enjoyable as possible, parents are encouraged to share any specific accommodations that could enhance the visit, whether that means adjusting greetings, avoiding certain sounds like sleigh bells, or addressing other sensitivities. By fostering an open dialogue, we aim to create a magical experience for every child, bringing joy and warmth to the holiday season.
Can Santa bring gifts?
What if a child is afraid or hesitant to interact with Santa?
The characters engage with guests through friendly conversation, storytelling, and interactive activities, ensuring everyone feels included and has a magical experience.
How do the characters interact with guests?
At our center, the emotional well-being of children is our top priority. We understand that each child is unique, and Santa Brian is committed to adapting his approach to match their comfort levels. Our goal is to foster lasting connections built on trust and confidence, recognizing that a negative experience with Santa can have long-lasting effects. To ensure a positive experience, we encourage parents to allow their children to engage with Santa in a way that feels right for them. Whether a child wishes to stand beside Santa or sit in front of him for photos, or if they just wish to hand Santa a letter, their comfort is paramount. We ask parents not to pressure their little ones into approaching Santa for pictures, as our aim is to create a joyful and memorable experience for all.
In preparation for the upcoming event, we would like to offer the option of distributing gifts on your behalf. You can choose to have the presents readily available near the seating area or, for a more playful touch, have them cleverly hidden outside for Santa to sneak into his sack. To ensure a smooth experience and to coordinate the logistics, please arrange these details with us in advance. This way, we can create a delightful surprise that adds to the festive atmosphere.
Your thoughtful planning will help us make this occasion memorable for all involved.
Event Details
Is photography allowed during the visit?
We encourage you to document these special moments, especially when your child interacts with Santa. Family pictures with Santa are a cherished tradition, and we want you to create lasting memories. Don't forget, even your furry friends are welcome to join in the fun, as long as they are friendly. So, grab your camera and get ready to snap away as you enjoy this festive occasion together!
How long does a home visit last?
When planning a home visit from Santa Claus, timing is crucial for creating that magical experience. Ideally, the visit should strike a balance— it must last long enough to be joyful, but not so lengthy that Santa feels overly familiar. With some children this can be 20 minutes and others longer. It's essential to communicate with your professional Santa about the number of attendees and the activities you'd like to incorporate. Whether you choose storytelling, gift-giving, or holiday songs, a well-planned visit can transform an ordinary day into a cherished memory for all involved. By sharing your expectations and providing us with insights about yourself and your children, we can tailor the visit to create an unforgettable experience that embodies the essence of the season. Our goal is to craft a unique encounter that resonates with your family's traditions and values, ensuring that everyone—from the youngest to the oldest—leaves with cherished memories and bright smiles.
